Privacy Policy

Lazarus On the Rise Co, doing business as C3-Crew

Effective Date: August 3, 2026

Lazarus On the Rise Co, doing business as C3-Crew ("us", "we", or "our") operates the c3-crew.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service, and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, and physical address (including state, province, ZIP/postal code, and city)
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information (Usage Data):

• IP address, browser type and version, device information, and unique device identifiers
• Pages visited, time and date of visit, time spent on pages, and other diagnostic data
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

How We Collect This Information:

We collect your phone number, email address, and SMS or email consent when you voluntarily submit it through a form on our website, request a quote or consultation, or provide it to us directly by phone, email, or in person. Consent to receive text messages is never a condition of any purchase or service.

2. How We Use Your Information

We use collected data for:

• Providing, maintaining, and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and updates
• Notifying you about changes to our Service
• Providing customer support
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention, and detecting and addressing technical issues
• Maintaining records of your communication preferences and consent
• Providing you with news, offers, and information about similar goods, services, and events, unless you have opted out of receiving such information

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in, by submitting your phone number and consent through a form on our website or by providing it to us directly
• Consent to receive text messages is not a condition of any purchase or service
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately

Message Frequency & Content:

• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance, or contact us at [email protected]
• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling, analytics)
• SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
• All service providers are contractually obligated to maintain confidentiality and security, and to use your data only to perform tasks on our behalf

Legal Compliance:

• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders
• To prevent or investigate possible wrongdoing, protect the personal safety of users or the public, or protect against legal liability

Business Transfers:

• In case of a merger, acquisition, or sale of assets, your Personal Data may be transferred
• We will provide notice before your data is transferred and becomes subject to a different Privacy Policy

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding the aggregators and providers of the text message services.

5. Data Retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except when used to strengthen security or improve functionality, or where we are legally obligated to retain it for longer.

6. Data Security

We implement and maintain reasonable security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies (such as beacons, tags, and scripts) to:

• Analyze site traffic and user behavior
• Remember your preferences and settings
• Improve website functionality and user experience
• Measure the effectiveness of our services and advertising

Examples of cookies we may use include session cookies (to operate our Service), preference cookies (to remember your settings), security cookies, and advertising cookies. We may also use third-party analytics and advertising providers, such as Google Analytics and Meta (Facebook), to understand how our Service is used and to show relevant advertisements.

You may control or disable cookies through your browser settings. If you do not accept cookies, you may not be able to use some portions of our Service.

8. Your Rights & Choices

You have the right to:

• Access, update, or delete the personal information we have on you
• Have inaccurate or incomplete information corrected (rectification)
• Object to or request restriction of our processing of your Personal Data
• Request a copy of your data in a structured, machine-readable format (data portability)
• Opt out of marketing emails by clicking "unsubscribe" in our emails
• Opt out of SMS messages by replying "STOP"
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the information in Section 12. We may ask you to verify your identity before responding.

9. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we take steps to remove that information from our servers.

10. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for their privacy practices and encourage you to review the privacy policy of every site you visit. This Privacy Policy applies only to information collected by C3-Crew.

11. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a prominent notice on our website prior to the change becoming effective. You are advised to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Lazarus On the Rise Co, doing business as C3-Crew
Address: 5373 Cutten Ave NW, North Lawrence, OH 44666
Phone: 330-620-0234
Email: [email protected]
Website: https://c3-crew.com

By using our website and services, you consent to this Privacy Policy.